If you are looking to rent a van for an event, in need of commercial truck rentals or have other rental needs, Merchants Short-Term Vehicles can help you.

There are often many questions about the policies and options for truck and van rentals, below are a few frequently asked questions. Further information can be found under our Rental Policies page.

If there are further questions that you may have, please call one of our customer service representatives at 1-800-288-6999 or click here to submit a daily rental request form.

Rental FAQ's

  • Do You Rent Cars?

    No. Merchants does not rent any cars on a daily basis. We rent only 10, 12, 15 passenger, and cube vans as daily rentals. We do offer commercial short-term leasing for terms greater than two months.  For more information on our short-term leasing programs, please visit the short-term leasing section.
  • How Old Do I Have To Be To Rent From Merchants?

    In order to rent from Merchants, you must be at least 25 years of age. See our rental requirements for full qualifications and details.
  • Who Can Drive The Rental?

    Additional drivers may be added to rental contracts, provided the additional driver also meets the rental requirements. Additional charges may be applicable. Any driver in your immediate family (parent, spouse or child) may drive the rental vehicle at no additional charge, provided they meet our rental requirements. Contact us for full details.
  • Can I Have The Vehicle Delivered To Me?

    In most cases, it is more convenient for us to give you a lift to our office. It is also necessary to complete the rental contract at our office. We are happy to provide a ride back home once you return the vehicle; we simply ask that you let us know in advance.
  • What Do I Need To Bring With Me When I Rent A Vehicle?

    Please make sure to bring the following with you when you come in to rent a vehicle. This will give us all the information we need to get you on the road as quickly as possible:

    • Valid Driver's License
    • Form of Payment
    • Insurance Policy or Insurance Identification Card
  • What Time Do I Need To Have The Vehicle Back?

    Most contracts work on a 24-hour clock, so the vehicle would be due back at the same time it was rented out on the final date of the contract period.
  • What Happens If I Break Down?

    Merchants takes pride in the quality of our late-model, low-mileage vehicles, but every once in a while a vehicle has a mechanical problem.
  • How Do I Get To Your Office?

    We are located at 1278 Hooksett Road in Hooksett, New Hampshire. We are off exit 9N on Route 93, two miles down the road on your left, across from Citizens Bank. Click here for MapQuest directions.
  • Do You Rent Vehicles For Extended Periods?

    Yes! We often offer discounted rates for rentals over three weeks. Please email rentalreservations@merchantsleasing.comsubmit a daily request form, or give us a call toll-free at 1-800-288-6999.

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